Healthcare

Guardme Insurance

If you are not getting your own private medical travel insurance, your program most likely includes Guardme Insurance as part of your package.

Visit guard.me to learn more about their services.

Learn about the mobile app here.

One of the benefits of using Guardme is that you will have access to on online doctor’s appointment through their app, mobileDOCTOR.

mobileDOCTOR

Online Medical Doctor Appointments

mobileDOCTOR by guard.me allows you to connect with Canadian doctors on Maple as a part of your health benefits. Maple provides access to doctors, Canada wide, on your phone or laptop anytime, anywhere. Seeing a doctor on Maple is safe and reliable, and can help prevent the need to go to a walk-in clinic or Emergency Room.

keep.meSAFE

Mental Wellness
Student Support Program

keep.meSAFE offers free support tailored to the unique needs of students. Access real-time and appointment-based support for any school, health, or general life concern in multiple languages and cultures.

Useful Guardme Documents

View or download any of the useful documents below. Each document will open in a new window.


Illness – what do you do?

Notify Us – Always

Call the office or email to the office and tell us you are sick, so we know you are home safe.
You can also ask your homestay family to call or email on your behalf.


Medicine

Your homestay family, instructor, and activity assistant cannot give you medicine. You can get painkillers and medicine from a pharmacy.


Virtual Doctors

This is the easiest and quickest way to obtain medical care. If you have medical insurance with Guard.me, they provide virtual doctor appointments. If you don’t have access to Guardme, review the list of pharmacies and clinics at the bottom of this page for more information on how and where you can access online medical consultations.


Hospital

Going to the hospital in Canada is expensive depending on your insurance coverage. Save the hospital for emergencies only.


More Details

Virtual Doctors through your Guard.me
Websitehttps://app.getmaple.ca/register
Remarks:Guard.me policy number is required.
Kamloops Urgent Primary Care and Learning Centre
Phone:250-314-2256
Address:311 Columbia Street, Kamloops, BC V2C 2T1, Canada
Open Hours:  Monday to Sunday:   9:00 am – 9:00 pm
Remarks:You have to phone in the morning for an appointment that day – you don’t check in at the Emergency department anymore. Instruction from website – People must book an appointment to be seen at the Kamloops UPCC, as it is does not accept walk-ins. Call 250-314-2256 to speak with our staff before being booked for an appointment. The UPCC is open Monday to Sunday, 9 a.m. to 9 p.m. (including statutory holidays) and phone lines open daily at 10 a.m.”
North Shore Pharmacy and Virtual Care Clinic
Phone:250-376-9991 
Address:4-517 Tranquille Rd., Kamloops
Open Hours:Monday to Thursday 9 a.m. to 5:30 p.m.Saturday 10 a.m. to 1 p.m.  Sunday 9 a.m. to 10 a.m.
Remarks:Call to book appointment
Kinetic Energy Healthcare Centre (Walk-in clinics, no appointment required)
Phone:250-828-6637
Address:207-450 Lansdowne St., Kamloops, BC V2C 1Y4
Open Hours:Monday to Thursday 7 a.m. to 8 p.m.Friday 7 a.m. to 6 p.m.Saturday & Sunday 8 am to 3 pm
Remarks:Starts with virtual appointment via a phone call and may lead to a face-to-face visit at the clinic if deemed necessary. Patient registration opens at 7:00am Monday to Friday. To book an appointment, it is required that you call right at 7am and leave a voicemail as patients are registered into the doctors daysheet in the order that voicemails are received. Please note that patient demand exceeds our capabilities and once the doctors daysheet is full for the day, there will be no additional appointments available.”
Kipp-Mallery – TeleHealth Service iMedicine – Virtual appointments
Phone:226-930-6500
Address:207- 207 – 755 McGill Rd, Kamloops, BC V2C 0B6
Open Hours:Monday to Friday 9 a.m. to 5:30 p.m.  
Websitehttps://rexall.medmeapp.com/5002/schedule/groups/minorAilments  
RemarkCall to book an appointment
Kamloops North Shore Urgent Primary Care Centre (UPCC)
Phone:250 314-2256
Address:Northills Mall, 700 Tranquille Rd Unit #21-22, Kamloops, BC V2B 0G5
Open Hours:Monday to Sunday 7:30 a.m. to 6:30 p.m.  
Websitehttps://www.interiorhealth.ca/locations/north-shore-primary-care-centre
RemarkThe North Shore UPCC opens 7:30 a.m. and walk-in patients will be prioritized by urgencyAll patients are triaged by a registered nurse upon arrival to the UPCC and referred to the most appropriate health-care provider. Not all patients will receive care from a physician/nurse practitioner.Phone lines opens at 10 a.m. To make an appointment call 250-314-2256. Patients are triaged over the phone and available appointments will be booked based on urgency.